This policy explains how subscription cancellations and refund requests are handled for the OMR Checker service. By subscribing to a paid plan you agree to the terms described here.
1. Subscription Cancellation
- You may cancel your paid subscription at any time by contacting our support team.
- On cancellation, your plan will continue to remain active until the end of the paid validity period. Your access will not be interrupted before the end date.
- After the end date, your account will move to an inactive/expired state and paid features will be locked until a new plan is purchased.
- You can also allow your plan to lapse without any renewal — no cancellation email is required in that case.
2. Billing and Renewals
- Monthly plans are billed for a 30-day validity period.
- Yearly plans are billed for a 365-day validity period.
- Renewal is not automatic on card by default; you renew by initiating a new payment through the Billing / Subscription page or by contacting support.
- Applicable taxes, if any, are charged as per the prevailing law at the time of purchase.
3. Refund Eligibility
Refund requests are considered on a case-by-case basis. Typical scenarios where a refund is generally applicable:
- Failed payment / no activation: If your payment was debited but the plan did not activate on your account, we will investigate with the payment processor and either activate the plan or refund the amount.
- Duplicate payment: If you accidentally paid twice for the same plan, the duplicate amount will be refunded after verification.
- Incorrect plan activation: If the wrong plan was activated on your account due to an error on our side, we will either correct the plan or refund the difference.
- Service-related issues: If a genuine, verifiable service issue on our side prevents you from using the Service, we may issue a proportionate refund or credit at our discretion.
Refunds are generally not issued in the following cases:
- You have already used the Service for a significant portion of the paid validity period.
- You changed your mind after purchasing.
- Your account was suspended or terminated for a breach of our Terms & Conditions.
- You did not use the Service after payment (non-use, by itself, does not create a refund entitlement).
4. How to Request a Refund
To request a refund or raise a billing issue, please contact us with the following details:
- Registered email address / mobile number on the account.
- Date and amount of payment.
- Payment reference / transaction ID (if available).
- A short description of the issue.
Send the request to support@omrcheck.in or call +91 79799 07943.
5. Refund Processing Timeline
- We aim to review and respond to refund requests within 5 working days of receiving all required information.
- Once a refund is approved, it is initiated to the original payment method. Depending on the payment processor and your bank, credit may take up to 7–14 working days to reflect in your account.
- We will notify you of the outcome of your request by email.
6. Changes to this Policy
We may update this Refund & Cancellation Policy from time to time. The updated version will be posted on this page with a new "Last updated" date.
7. Contact
OMR Checker
Founder: Mr. Raushan Kumar
Email: support@omrcheck.in
Mobile: +91 79799 07943
Location: Samastipur, Bihar, India